Return Policy
Return & Exchange Policy
We stand behind the quality of every product we carry. If you’re not fully satisfied with your purchase, we offer a clear and fair return process to ensure confidence in shopping with us.
Eligibility for Returns
Products may be returned within 30 days of delivery if they meet the following conditions:
- Item is unused, unmounted, and in its original packaging
- No signs of installation or wear
- Return is initiated within the 30-day window from the delivery date
Returns that do not meet these conditions may be refused or subject to a reduced refund.
Items Excluded from Standard Returns
Due to the nature of certain products, items like skid plates, bumpers, armor, and custom-built equipment may incur restocking fees or be non-returnable. International customers are responsible for all duties, taxes, and import-related charges.
Initiating a Return
To start the return process, please contact us at [support email]. Once approved, detailed return instructions will be provided.
Refunds & Credits
Upon receiving and inspecting your returned item(s), approved refunds will be issued to the original payment method or as store credit. Outbound shipping fees are not refunded. If we provide a return label, the cost of return shipping will be deducted from your total refund.
Need a Different Product Instead?
If the item wasn’t quite right, we’re happy to help you exchange it. Reach out to our support team, and we’ll guide you through selecting a better fit for your build.
Support
For any questions or concerns related to returns, email us anytime. Our team is available Monday through Friday and ready to help.